UpONE
Una solución para todo
Conciliación familiar con Up Spain
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Experience the R-evolution of benefits with UpONE, a unique digital ecosystem designed to maximize efficiency

ENJOY THE EXPERIENCE
UpONE

We put you at the center of everything. Discover a new management style:

Employee benefit, flexible compensation, or a hybrid model! Offer the cheque gourmet® meal card in the format that best suits your company.

1.

We know your time is precious, make the most of it!

Improve your operational efficiency and enjoy total autonomy in load control.

2.

You are unique: personalize your UpONE experience

Create the groups you need based on the product and personalize your experience by adapting it to your specific needs.

3.

Get the most information about your equipment

Analyze all the data you need about product usage to configure your offer.

4.

Your data is always protected

Maximum transparency in communication and security by applying PCI Compliance standards.

Would you like one of our experts to advise you with no obligation?

A solution that has sustainability in its DNA

Reduction of plastic and paper

Eliminating paper checks, packaging, and physical cards reduces plastic waste and promotes more sustainable practices.

UpONE Reducción plástico y papel

Technological modernization optimizes management processes, helps reduce costs, and offers greater transparency.

UpONE Innovación sostenible

Maintaining segregated accounts to protect funds in case of insolvency contributes to security and fairness. Furthermore, using tokenization protects sensitive data and enhances security.

UpONE Seguridad y protección
UpONE Reducción plástico y papel
UpONE Innovación sostenible
UpONE Seguridad y protección
UpONE

Create the perfect employee benefits plan

Combine meals with transportation and early childhood education. Do you have any questions?

We are here to help you.

We know that every company has its own challenges and that it's not always easy to find the right solution. Leave us your details and we'll help you find the one that best fits your team and your reality.

BASIC INFORMATION ON DATA PROTECTION
ManagerChèque Déjeuner España S.A.U. DPD CONTACT DETAILS: [email protected] PurposeManagement of the provision of services to employees. LEGITIMATIONContract execution. Consent of the data subject. Legal compliance. Entity's legitimate interest. RecipientsCard production company. Public administrations. IT maintenance supplier. All of them in the EU. RIGHTSaccess, rectification, erasure, restriction, objection, and portability. OriginSome of your information will be supplied by your company. Further information.

FREQUENTLY ASKED QUESTIONS ABOUT Up ONE

By accessing your App, you will be able to see your available balance on the main screen.

By activating the card in the App, you can request the PIN in the CARD OPTIONS > CHECK PIN section and you will receive an access code to your registered email to view your PIN.

The UpONE card PIN cannot be changed.

If your UpONE card is blocked because you have entered the PIN incorrectly 3 times on the card reader or payment device, you must contact our Customer Service at 91 949 53 87 to reactivate and unlock the card.

The UpONE card can be used at all restaurants that accept Mastercard, offering additional benefits at a network of over 28,000 affiliated restaurants throughout Spain. It can also be used to pay for travel on buses, trains, metro, trams, or any other form of public transport.

By making the first physical payment at the card reader and entering the PIN.

If you lose your UpONE card or it is stolen, you can:

  • Contact our Customer Service department to block it
  • In the UpONE App, under CARD OPTIONS > BLOCK CARD

The email associated with your UpONE card is the one in which you received the email to access the app, and you can validate it by logging into the app in the MY ACCOUNT section.

To recover your password, click on "FORGOT YOUR PASSWORD?" and enter your email address. You will receive an email with the password reset link to enable a new password.

The balance will be displayed correctly without any problem.

You can find all the legal conditions in the LEGAL INFORMATION section of the App.

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Welcome!
BASIC INFORMATION ON DATA PROTECTION
ManagerChèque Déjeuner España S.A.U. DPD CONTACT DETAILS: [email protected] PurposeManagement of the provision of services to employees. LEGITIMATIONContract execution. Consent of the data subject. Legal compliance. Entity's legitimate interest. RecipientsCard production company. Public administrations. IT maintenance supplier. All of them in the EU. RIGHTSaccess, rectification, erasure, restriction, objection, and portability. OriginSome of your information will be supplied by your company. Further information.
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